Shipping and returns
At Aulet we ship to Spain (Peninsula and Balearic Islands) and Europe.
- Spain: €4.50 shipping and free shipping on purchases over €25.
- EU countries: €7.50 shipping and free shipping on purchases over €55.
- Other countries: €10.90 shipping and free shipping on purchases over €100.
An order can be canceled until it has been shipped. If so, it will no longer be possible to cancel it. For this reason, please contact uss by clicking here.
Products must be returned within 14 days of receipt by the customer. If 14 days have passed since you received it, unfortunately we cannot offer you a refund or exchange.
To be able to make the refund, the product cannot be used and must be returned in the original box/packaging. Products that are in poor condition will not be accepted.
A refund or exchange of the product will be made, if it is a defective batch.
Contact usby clicking here.
When an order could not be delivered for reasons beyond Aulet's control, we will receive the package again. We will then proceed to return the full amount of the purchase within 7 working days of receipt. Shipping costs and subsequent return of the package will be borne by the customer.